'Thank you for the couch delivery that was on time, quick and efficient. Luck was on our side as the unloading bay in front of the clinic was free for your van to park.
You delivery man knew his stuff very well and all was done and dusted in 15 minutes.

We managed to sell the 3 couches, and so all was well and we didnt have to load them at the back of your van.

First feedback of the practitioners is that they are very happy with the couches, light but strong, good electric system.'

'The couches are great,thanks.'

'You have been a lovely company indeed and I'll pass on the word.

Friday went well thanks and had my first day today which was full and so the table had a good work out. Was great.'

'VERY impressed with help on phone with recent problems -so I am not considering any other plinth for our new room!'

This note is to inform you that the chair has arrived and

also to express thanks for your kind assistance in its

procurement.

'I bought one of your 503s 17 years ago and it's still in perfect condition. Excellent workmanship.'

'Mr Dyer was helpful beyond a way that was personal and not like a number. I have wasted money on other plinths in the past and will not do so again!'

'The couch in my current clinic has broken, fortunately it is stuck at an appropriate height. It is not one of your couches I hasten to add, it was one of the most regrettable purchases I made...lesson learnt - don't go cheap!'

'I was treating a patient the other day and she passed a complimentary remark about my plinth2000 couch. 

She was a fellow therapist so we talked a bit about couches for a while. She said she used to own a locally made couch and had it maintained by them, but they'd gone out of business and now it was unusable because of lack of spares.

This got me thinking. Should I be maintaining my good old 503?

So I dug out my Instruction Manual and was surprised it was as long ago as 2004 when I first got it. It's frame is dusted once a fortnight and I gave the castors some silicon spray-on lubricant I think last year.

Other than that it gets pretty well ignored.

It's in perfect working order. It works beautifully, it's smooth in operation. Sometimes it sighs gently as it is lowered, usually in the hot weather, mostly it is completely silent.

Here are some statistics I've just unearthed about it's life in my treatment room:

(It has to be moved out into the middle of the room for each treatment and then back again after each treament)

Original cost in 2004 - £705 inc VAT.

Total treatments I've used this plinth for - just over 1200  - distance it's been pushed around the room - just over a mile.

Thanks for a brilliant product. As I said, it is ununsung hero.'

Just a quick message of thanks to you all for making my job easier over the last 10 years. I have always been confident that any problem I've faced you with would be dealt with without fuss or delay & this really helped.

'Love my new trolley. In fact I may serve deserts on it when I'm not treating patients! Thanks for a very quick delivery and beautiful packaging. Excellent service appreciated.'

'The quality of the Plinth is tremendous. The service, maintenance and post purchase customer care is superb. Fast, friendly, efficient service to be found with Plinth 2000.'

'If only every company was has efficient as Plinth!! Many thanks.'

'Just a quick note to say thank you! How refreshing it is to do business with a company that shares the same level of importance when it comes to getting things done. I was extremely impressed when the delivery van arrived today (Wednesday) containing the replacement head section for the couch that I reported on Monday. I commend your service levels.'

'I would like to thank you for your patience, time, commitment and help with the treatment chairs and the phlebotomists arm rests - which was not necessarily part of your remit to adjust. It has definitely been worth the adjustment though, as all the staff using the chairs are now satisfied and if I need further treatment room chairs, I know who to contact. Thank you again for you and your team's efforts.'

'I would just like to take this opportunity to extend my grateful thanks to you and your colleagues for the excellent service we have received. Martin was extremely helpful regarding all telephone communication and Ian was equally so when he delivered the Plinth. It is so refreshing and reassuring to see customer-service at its best and that it actually can happen! I would recommend your business to anyone I may come in contact with (re: such items). Many thanks again for excellent service - it is very much appeciated and valued. Best wishes for all future business transactions.'

'I am writing to thank you very much for arranging to drop us off a foot switch for one of our plinths, and also to extend a personal thanks to your receptionist's daughter for making the effort to drive in specially from Wetheringsett on a Thursday afternoon to deliver it. Such exceptional service is in my experience a rarity these days and I am very greatful for all your efforts. Had it not been for your kindness in arranging this would have been in a real muddle with clinicians needing to use all rooms the next day and a plinth at a top of its range! Please extend my thanks to everybody concerned.'

'I am extremely touched at your generous gesture in the exchange of my plinth for a heavy duty one. I am of course delighted with the new couch, but the kindness attached to it makes it extra special. It will be a great pleasure to take it into my new life in Croatia, where it will certainly do good work!.'

'Thank you very much for your efficient manners & friendly attitude whenever I have called. I will certainly do business with you again in the future.'

'First of all - many thanks for the terrific service. The Plinth is great and the delivery man was most helpful. I shall defenitely be recommending you to my classes at the college.'

'I felt that I should write you a letter of thanks regarding the help you have recently provided to me in sorting out our old plinth motor. You certainly go that extra mile when it comes to customer care and it is much appreciated.'

'This is just a note to say how grateful we are that you could arrange delivery of our bed so soon. We really did not expect delivery only a day after ordering. It is fantastic. We will definitely recommend you to our colleagues.'

'I received the couch yesterday, delivered even faster then you promised. For once, I find an organisation that is living up to its own propaganda! Keep this up and you may start being accused of miraculous events.'

'I would like to compliment you on your excellent service. The employee I Spoke to (Richard Buss) could not have been more helpful. The replacement part arrived within 2 working days, which was outstanding. I shall keep your company details on file for future reference. Thank you very much indeed.'

'I received my Masterlite portable couch from you a couple of days ago and would just like to say thank you for a very friendly and efficient service and extremenly fast delivery! The two men I spoke to were very friendly and helpful, and I received the catalogue the day after ordering, and the couch is excellent quality and value for money and my clients I've had so far have been very impressed at how comfortable it is. I will definitely recommend your company to any other therapists I know looking for a couch, and for myself in the future. Thanks again.'

'Many thanks for your exellent service, the guys who came out to help were friendly and professionial.'

'I would like to pass on my thanks to Martin and the team for their prompt and helpful action in ensuring that an urgent order was processed quickly. Your company was extremely efficient and the child with whom I am working (and who needed a Plinth so desperately), is delighted with his bright red Plinth! So, many thanks; it really made a difference.'

'We are very impressed by your rapid, courteous service.'

'Please may I take this to opportunity to thank you very much for the prompt attention you showed our receptionist. No doubt we will need to contact you again in the future for any servicing requirements.'

'Thank you so much for your helpfulness and speedy service, I will definitely recommend you!.'

'Many thanks for the ''excellent service''.'

'Thank you for your incredibly fast and courteous response. We received the new parts the following morning! It's very impressive.'

'The Plinth was safely received this afternoon and I am delighted with it, thank you very much. Thank you once again for your fast and efficient service, I would certainly recommend your products to anyone.' 

'My patients and I are thrilled to bits with the new couch.'

'I have been very pleased with my couch especially using it with elderly and pregnant clients, they all comment on how comfortable it is.' 

'May I say how pleased I am with the couch you have provided and that it has exceeded my wildest expectations! I will have no hesitation in recommending Plinth 2000 Ltd to my colleagues both for quality of goods and customer service.'

'The doctors, nurses and the chiropodist are thrilled with their new chiropody chair.'

'Thank you for your recent delivery of my 3 section hydraulic couch with breathing hole. It's wonderful!'

'I am writing to thank you for your excellent equipment and service. As I mentioned in our telephone conversation, I had no idea that your service was as marvellous as your equipment. I have recommended you to all my colleagues and friends and will be one of your loyal customers as long as I work in the UK.'

'I am really pleased with my couch and hope that it will give me years of faithful service. Your delivery chap was a delight too. Many thanks.'

'I have been using the 903CDT for a week or two and it is really great. I can't think of a design that could suit the needs of a foot specialist much better. The turn around time for patients is also much shorter because their shoes can be easily put on without moving to another side chair as we used to do in the past. Lots of great benefits to your chair. Several of my colleagues are very impressed with it as well. Thanks again for all your assistance in my selection and purchase.'

'The chair is better than we imagined and our podiatrist is dancing with joy. Thank you!!'

'Many thanks for the couches, they are wonderful! Your company has been a pleasure to deal with, so many thanks!' 

'Please thank the engineer who came around to sort the chair out, he was both professional, kind and patient with a very upset practitioner who could not earn a penny whilst the chair was stuck up in the air!'

'Now that's what I call service! Thank you so much for arranging the delivery so promptly - couch arrived safe and sound this morning and it's being assembled as we speak.

Absolutely brilliant - and how refreshing!

Congratulations to you - not very often a turnaround is that good!'

'I did want to say thank you for helping in this matter - the fact that you were willing to help at all if you could is a rare thing in this day and age - especially when dealing with 'disability' matters. Thank you once again.' 

'I have just taken delivery of my new treatment couch and would like to say how pleased I am. Not only with the quality of the product it self but also the professional, pleasant & speedy way in which the purchase was handled.
I came in to the factory on Monday the 8th May and was given every assistance in making the choice of the couch, colour & design. When asked how soon I would like delivery, I jokingly said tomorrow. Well, you didn't make tomorrow but to my amazement you did deliver the following day and the driver was pleasant, on time and even helped me put the couch in the room. 
The sale was handled very professionally and yet friendly by Richard and I must congratulate you and your team on exceptional service with a top quality product.I will not hesitate to recommend you to my friends in the business.'

'I have had tables from you for years and they are of the highest quality and reliability. It is a joy to be your customer.'

'Any colleagues that I know in the Chiropractic Therpay that I know will certainly get the thumbs up about your fantastic couches.'

'It has been a rare treat to deal with a company who treats customers so well and acts with great efficiency. It is refreshing in this day and age not ot be expected to "Pay up front" for goods ordered and to receive those goods promptly and without fuss.'

'Thank you very much for your help, I'm delighted with the Plinth.'

'I would like to add my appreciation for a very good service, from ordering, delivery, through to installation, all was very professional and much better than rival firms I've used previously. If necessary, I will come to your company again. Well Done!' 

'I have always had Plinths, they are the best.'

'I wouldn't hesitate to use Plinth 2000 again. I will certainly recommend yourselves to other professionals. In fact, I know I have made a good choice as I saw your couches in Kettering General Hospital last week - it its good enough for them then I'm happy! Thank you.'

'Just to say thank you very much for your conscientious, professional helpfulness regarding this matter. I am now a happy customer and would be very happy to recommend Plinth 2000 Ltd and its back up service to anyone.'

'Thank you for all your patience and good service.'

'Thank you - I said last time I ordered a couch that the customer service was great and so are the plinths - I wouldn't consider anything else!'

'Thanks again for your prompt action on this matter it is much appreciated. I only wish we could receive such excellent service from our other suppliers.'

'Whilst writing I would like to thank your company for the excellent service provided. Your telephone sales staff were extremely helpful and polite during our phone calls and delivery of my order was extremely fast. The couch bed itself is superb quality. Please pass on my thanks to all concerned.'

'First a huge thanks to everyone for the fantastic effort in getting us the beds in such a short time, they are brilliant, if we can help in any way with recommendations, or if clients want to pop in and see them then please feel free to put them in touch.'